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Knowledge Base

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4 Articles1 Get Started Online →

  • How to: Shop MyEvergreenOnline.com
  • How to: Activate Your Online Account
  • How to: Register for an account
  • Glossary

5 Articles2 Account →

  • I forgot my MyEvergreenOnline.com password. What do I do?
  • What else should I know about shipping?
  • How do I update my email address?
  • How do I change my password?
  • How do I file a claim?

8 Articles3 Orders →

  • How to: Check Claim Status
  • How to: Group Shipments
  • What is the minimum amount I need to purchase to place an order?
  • Where does my order ship from?
  • When will my order ship?
  • Where is my order?
  • How do I file a claim?
  • How do I place a reorder?

6 Articles4 Payments →

  • Why is there a “hold” on my credit card for almost 20% over my order total?
  • Do you keep my credit card on file?
  • How can I make a payment?
  • How do I apply for Evergreen Credit?
  • Late Payment Policy
  • New Account Policy

6 Articles5 General →

  • Do you have a necklace length chart?
  • Do you have a clothing size chart?
  • How are damages handled if I want a replacement?
  • How do I return an item?
  • Where does my order ship from?
  • Where are the showrooms located?

6 Articles6 Shopping →

  • How To: Create a PDF Portfolio
  • How to: Group Shipments
  • How to: Shop by Filters
  • How to: Shop By Catalog
  • How do I return an item?
  • How to: Shop MyEvergreenOnline.com

11 ArticlesCopyright & Legal →

  • Evergreen Online Reseller Policy
  • Terms of Use
  • Disclaimer & Limitation of Liability
  • Copyright Notice ©MyEvergreenOnline.com
  • Backorders & Substitution Policy
  • Shipping Policy
  • Privacy Policy
  • Return Policy
  • Harley-Davidson® Trademark
  • NHL™ Trademark
  • About Us
  • Contact Us
  • Tradeshows
  • Careers
  • Help
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